What is Salesforce and Benefits of Learn Salesforce?

What is Salesforce?

Earlier, CRM (Customer Relationship Management) ERP was installed in customer severs at their premises. This incurred huge cost and time for installation, usage, and maintenance. The advent of cloud computing has paved the way to the development of Salesforce product as a SaaS product (Software as a Service).

Benefits of Salesforce

1. Reduces time and cost for installation thus ensures efficiency and cost effectiveness.
2. Since it is cloud based, access to salesforce can happen anywhere across the globe via the internet.
3. Salesforce offers several products and services.
4. Salesforce eliminated the conventional long term contracts for usage and costly licensing procedures. On the contrary, one can use Salesforce with just a minimal subscription fee.
5. Salesforce can be integrated with any app.
6. It is very simple to use and easy to learn.
7. Salesforce can be customized based on the business and client needs.
8. Since Salesforce is cost effective it comes with affordable price and never a dream for even start-up companies to implement Salesforce in their organization.
9. Salesforce has gained recognition among several business sectors and has emerged as the largest CRM product today. It has gained the reputation worldwide and this has helped salesforce to lure many customers across the globe.

Here is a list of products and services offered by Salesforce

1. Salesforce sales cloud – An organization’s B2B and B2C sales can be managed by Salesforce sales cloud.
2. Marketing cloud – The marketing domain of Salesforce enables a marketing professional of an organization to maintain and manage marketing activities and data through emails, content management, social media networks and data analytics tools and technologies.
3. Service cloud – enhanced and effective customer support system can be ensured via this salesforce service cloud. Customer preferences, queries, and grievances can be handled using this service cloud.
4. Community cloud – you can stay connected with your employees, peers, customers, and suppliers via the social media platform offered by the Salesforce community cloud.
5. Analytics cloud – salesforce analytics cloud assists in decision making process, data representation by graphs and images and data interpretation.
6. Apps cloud – customized applications can be developed with this app cloud. A few to mention are force.com, AppExchange, Heroku, salesforce thunder and salesforce sandbox.
7. IoT cloud – this enables data collection from a variety of IoT devices such as sensors, mobile, websites etc., in the organization based on which appropriate actions can be taken.
8. Another interesting service is salesforce health cloud for healthcare domain where doctor and patient data can be maintained with record management. Such data can be used to predict and control diseases through data analytics tools and technologies.

Future of Salesforce and job market

Salesforce has triggered many users and yet to trigger more and more customers in the next decade as per researchers and statistical studies. The IT and business world would witness an enormous growth in the job market for salesforce professionals. The pay scale for even an entry level salesforce professional is lucrative. Hence, more and more individuals are showing interest to learn salesforce.

One should take care to undergo salesforce training in Chennai by identifying those institutes that offer valuable and worthwhile salesforce training in Chennai. Do not be wooed away by the commercials of the institutions promoting their brand. Instead, conduct a thorough research on the institute that offers salesforce training. Research on the institute profile, fee structure, trainer profile, job assurance offered etc., before deciding on the institute to learn salesforce training in Chennai. Make a comparative study and pin the right institute such as SLA, one of the pioneers in training industry offering salesforce training in Chennai.

So folks, hope this article has provided an insight into salesforce and it’s scope in the job sector. All the best to all those who are aspiring for a salesforce career ahead.